This Policy clearly explains how we collect, use, and protect the information you provide on Bhaggo App.
Bhaggo App ("we", "us") is an online gaming platform serving players in Bangladesh. Our Privacy Policy ("Policy") explains in full how we handle your personal information when you use this platform.
By using the Bhaggo App website or mobile application, you are considered to have accepted this Privacy Policy. We believe you should have full control over your personal data — which is why we keep everything transparent.
In simple terms: We only collect what is needed to provide you with the best experience. Your data is never sold to third parties.
Bhaggo App collects your information in a number of ways. Below is a detailed breakdown of the types of data we collect:
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification |
| Contact information | Mobile number, email address | Account communications and notifications |
| Financial information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, device type, browser | Security & Fraud Prevention |
| Activity data | Game history, betting patterns, session duration | Platform Improvement & Responsible Gaming |
We also automatically collect certain technical data — such as which pages you visited, how long you spent on them, and which links you clicked. This data is analysed in a fully anonymous manner.
We never store your password, PIN, or full bank account details.
Bhaggo App uses your data solely for defined purposes. It is never used for unnecessary or unauthorised activities. We use your information for the following reasons:
If you no longer wish to receive marketing messages, contact our support team at any time and we will remove you from the list immediately.
Bhaggo App employs industry-leading technology to protect your data. Our security framework operates across multiple layers to prevent any form of unauthorised access.
In the event of a security breach, we will notify affected users within 72 hours and take immediate action.
The Bhaggo App website uses cookies. Cookies are small text files stored in your browser that help remember your preferences on future visits.
We use the following types of cookies:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Bhaggo App retains your data only for as long as necessary. Once the required retention period has passed, your data is securely deleted or anonymised.
| Data Type | Retention period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | 7 years as required by legal obligation |
| KYC documents | 5 years after account closure |
| Game History | Duration of active account + 2 years |
| Support conversations | 2 years after resolution |
| Cookie data | 30 days to 1 year (depending on type) |
Every registered user on Bhaggo App has the following rights regarding their personal data:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of any data that goes beyond legal retention requirements.
You may request an export of your data in a portable format.
You may request that we restrict the use of your data for specific purposes.
You may object to the use of your data for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.
Bhaggo App strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from minors.
Parents and guardians are encouraged to monitor their children's internet usage and make use of parental controls.
The Bhaggo App platform integrates certain third-party game software and payment services. These services have their own privacy policies that are outside our control.
Please keep the following in mind when using third-party services:
Bhaggo App may update this Privacy Policy from time to time. Depending on the nature and extent of the changes, we will notify you as follows:
Continued use of bhaggo app after any changes will be considered your acceptance of the updated policy.
For any questions or concerns about the Privacy Policy, please contact our Data Protection team:
We typically respond to all privacy-related requests within 24 to 48 hours.
Our security measures let you enjoy gaming with complete peace of mind
Every transaction and piece of personal data is protected with 128-bit SSL encryption. No one can intercept your information in transit.
Every account is verified through identity confirmation, which protects all users from fraud and deception.
Bhaggo App never sells your personal data to third parties. Your information is used solely to serve you.
You will receive an instant mobile notification for any suspicious login or transaction.
View, update, or request deletion of your data at any time from your account settings.
For any privacy-related questions, our Bengali-speaking support team is always here to help.
Your privacy is fully protected. Register now and enjoy with complete peace of mind.