Bhaggo App Terms & Conditions — Please read before use

1. Introduction & General Terms

Welcome to Bhaggo App. These Terms & Conditions ("Terms") form a legally binding agreement between you and the entity operating the Bhaggo App platform. By creating an account or participating in any game through our website or mobile application, you automatically agree to these Terms.

These Terms are formulated in accordance with the applicable laws and regulations of Bangladesh. Bhaggo App strongly recommends that all users read this document carefully before using the platform.

2. Eligibility & Age Requirements

The following eligibility requirements must be met to use Bhaggo App:

• You must be at least 18 years or older Users must meet the required age. Minors are not permitted to create an account or play any games.
• You must be located in a country or region where online gaming is not prohibited by law.
• You must have a valid mobile number and proof of identity.
• You may not create a new account if a previous Bhaggo App account of yours has been permanently closed.
• You must operate your account in your own name and for your own use — not on behalf of or as a representative of anyone else.

3. Account Registration & Management

Each user on Bhaggo App may only open one account Only one account is permitted. Operating multiple accounts will result in all of them being closed, and all bonuses and winnings will be forfeited.

• You must provide your correct name, date of birth, and mobile number at registration.
• A copy of your national ID or passport may be required for KYC verification.
• You are fully responsible for keeping your account password and login credentials confidential.
• If you suspect unauthorized access to your account, contact our support team immediately.
• Transferring, selling, or allowing another person to use your account is strictly prohibited.

Bhaggo App may request additional documents for identity verification at any time. Failure to submit the required documents may result in the temporary suspension of withdrawals and other account privileges.

4. Deposits, Withdrawals & Payment Policy

Bhaggo App supports deposits and withdrawals through all major mobile banking services in Bangladesh — bKash, Nagad, and Rocket. The following payment rules apply to all users:

• Minimum deposit amounts and withdrawal limits are detailed on the platform's deposit page.
• Deposits are usually instant. Any delays due to network issues are resolved within 24 hours.
• Withdrawal requests are processed within 1 to 3 business days.
• The payment account used for withdrawals must match the name on your Bhaggo App account.
• Maximum daily and monthly withdrawal limits may apply per account.
• If a transaction appears fraudulent, the Bhaggo App reserves the right to place a hold on the payment until the investigation is complete.

5. Bonus & Promotion Terms

Bhaggo App offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with specific wagering requirements that must be met before a withdrawal can be made.

• Welcome Bonus: Available to new users on their first deposit only. Applicable once per person, household, or IP address.
• Wagering Requirements: The bonus amount must be wagered a specified number of times (typically 15–35x) before any withdrawal can be made.
• Bonuses are valid for a set period; any unused bonus will expire automatically once the deadline passes.
• Not all games played with bonus funds may contribute equally towards wagering requirements.
• Bhaggo App reserves the right to modify or cancel any promotion at any time without prior notice.
• Any account found to have abused bonuses will be subject to investigation.

6. Gameplay Rules

All game outcomes on Bhaggo App are determined by Random Number Generator (RNG) technology, which is regularly verified by an independent third party. Live casino games feature real dealers, and every session is recorded.

• If your internet connection drops during a game, the outcome will be determined based on the server logs.
• If a game is cancelled due to a technical error, the bet amount will be refunded.
• Bets that are pending or in progress cannot be changed.
• Any winnings resulting from a system error or software bug are not valid and will be reversed.
• RTP (Return to Player) information for all games is available on each game's dedicated page.

7. Prohibited Activities

The following activities are strictly prohibited on the Bhaggo App. Violations may result in permanent account termination and potential legal action:

• Using the platform for money laundering or any other illegal financial activity.
• Using software bots, scripts, or automation tools to play games.
• Bonus abuse using multiple accounts.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Harassing, threatening, or disrespecting other users.
• Filing false claims or chargebacks against Bhaggo App.
• Any attempt to circumvent or breach the platform's security systems.

8. Privacy & Data Protection

Bhaggo App takes the security of your personal information seriously. We use 128-bit SSL encryption and never sell or share your data with any third party.

The information you provide is used for:

• Account verification and identity confirmation.
• For payment processing and fraud prevention.
• For platform improvement and delivering a personalised experience.
• Meeting legal obligations — such as responding to valid requests from government authorities.

For more information, please visit our Privacy Policy Read.

9. Responsible Gaming

Bhaggo App believes gaming should be a source of enjoyment, not stress. That's why responsible gaming is at the heart of everything we do.

• Users can set their own daily, weekly, or monthly deposit limits.
• If needed, you can self-exclude your account temporarily (from 7 days up to 6 months).
• Our support team is ready to refer you to professional assistance for gaming addiction.
• Any account found to belong to a user under 18 will be closed immediately.

10. Account Suspension & Closure

Bhaggo App reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Registering with false or incomplete information.
• Fraud, chargebacks, or any form of illegal activity.
• Failure to complete KYC verification or lack of cooperation.
• Extended inactivity (12 months or more).

Any valid balance remaining at the time of account closure will be returned after verification is complete — however, balances may be forfeited if the closure is due to a violation.

Users may also request account closure at any time through the support team.

11. Amendment Policy

Bhaggo App reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will:

• We will notify you via SMS or app notification to your registered mobile number.
• We will clearly display the update date on this page of the website.
• We will endeavour to provide at least 7 days' notice before any changes take effect.

Continued use of the Bhaggo App after any changes constitutes your acceptance of the updated terms. If you do not agree to the new terms, please request account closure.

12. Contact & Support

If you have any questions or concerns about these Terms & Conditions, our support team is available 7 days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: Click the icon at the bottom right of the website or app.
• FAQ: For answers to common questions, visit our FAQ Page View.